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Bye-bye WhatsApp calls? Free voice plans from telephony send internet telephony calls tumbling
With mobile operators providing free voice calls in their bundled voice and data plans, consumers seem to be bidding goodbye to WhatsApp for making domestic long distance calls (STD). Latest data released by the Telecom Regulatory Authority of India (Trai) for the April-June quarter shows that Internet telephony (basically calls made through apps) calls with a total outgoing minutes of 189 million minutes saw a sharp decline of 26% both on a sequential and year-on-year basis.
Quite in contrast, the mobile voice call volumes for all the major telecom operators — Bharti Airtel, Reliance Jio and Idea Cellular — expanded during the period. While Bharti reported an increase of 62.2% y-o-y and 15.4% q-o-q in voice minutes, the same for Jio increased by 97.2% y-o-y and 20.6% q-o-q, and Idea by 39.4% y-o-y and 5.8% q-o-q.
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